Shipping and Return Policy

Peach & Mint Shipping Policy

Local Shipping
We are pleased to offer standard shipping to all locations within Egypt.

Zones

Local Shipping

Shipping costs

Zone 1: Cairo - Alexandria

between 5-12 working days.

65 LE

Zone 2: Borg El Arab, Amreya, Port Said, Ismailia, Suez

between 5-12 working days.

80 LE

Zone 3: Delta

between 5-12 working days.

85 LE

Zone 4: Central Egypt

between 5-12 working days.

105 LE

Zone 5: Upper Egypt, North cost, Matrouh & Red sea

between 5-12 working days.

130 LE

Remote Areas: New Valley, North Sinai, Marsa Alam, and others

between 5-12 working days.

295 LE

Please note that during sale periods, shipping times may be longer than usual.

Peach & Mint Refund & Exchange Policy

Exchange Policy

We want you to be completely satisfied with your Peach and Mint purchase. so we’re happy to accept exchanges within 3 days of receiving your order. Simply return the items to us in perfect condition, with all tags attached, and we’ll send you the new size or style you requested. Please note that exchange requests will incur additional shipping costs.

Refund Policy

While we’re happy to offer exchanges, we currently do not offer refunds. This is because we carefully curate our collection and ensure that all items are of the highest quality. We’re confident that you’ll love your new purchase, but if you have any concerns, please don’t hesitate to reach out to our friendly customer service team.

Customizations

Please note that we do not accept refunds or exchanges for customized items. This is because customized items are made to order specifically for you.

Sale Periods

During sale periods, all sales are final. No refunds or exchanges will be accepted.

Shipping

We kindly request that you refrain from opening your shipment before receiving it. This will help us ensure that your items are in perfect condition.

Order Cancellation

Once your order has been shipped, unfortunately, we are unable to cancel it. However, you are always welcome to exchange your items within the 3-day exchange window.

Additional Shipping Fees

Please note that exchange requests will incur additional shipping costs, calculated as a 2-way shipping order.

Contact Us

If you have any questions or concerns regarding our exchange and refund policy, please don’t hesitate to contact our friendly customer service team. We’re always happy to help!

We want you to be completely satisfied with your Peach and Mint purchase. so we’re happy to accept exchanges within 3 days of receiving your order. Simply return the items to us in perfect condition, with all tags attached, and we’ll send you the new size or style you requested. Please note that exchange requests will incur additional shipping costs.

While we’re happy to offer exchanges, we currently do not offer refunds. This is because we carefully curate our collection and ensure that all items are of the highest quality. We’re confident that you’ll love your new purchase, but if you have any concerns, please don’t hesitate to reach out to our friendly customer service team.

Please note that we do not accept refunds or exchanges for customized items. This is because customized items are made to order specifically for you.

During sale periods, all sales are final. No refunds or exchanges will be accepted.

We kindly request that you refrain from opening your shipment before receiving it. This will help us ensure that your items are in perfect condition.

Once your order has been shipped, unfortunately, we are unable to cancel it. However, you are always welcome to exchange your items within the 3-day exchange window.

Please note that exchange requests will incur additional shipping costs, calculated as a 2-way shipping order.

If you have any questions or concerns regarding our exchange and refund policy, please don’t hesitate to contact our friendly customer service team. We’re always happy to help!